DMK Skincare:

Project Manager

Jan 2023 - Present
Jun 2020 - Dec 2020

Marketing Manager

Jan 2021 - Dec 2022

Digital Marketing Specialist

Sep 2018 - Jun 2020

Responsible for projects across the organization, creating documentation for initiation. Managing scope, schedule and resources for ongoing projects. Working with Quality Control Manager to standards process for ISO certification compliance. Coordinating with Marketing Manager all procurement and purchases. Working with VP of Education and Sales to manage partnerships and new businesses. Managing large-scale events and conferences. Product Ownership for Customer Support platform management.

Achievements:

  • Aligned goals from stakeholders to develop new brand guidelines for DMK HQ

  • Finished project to deliver 13 new products, along with Marketing, Education, promotional assets, and outreach communication with contractors

  • Resource allocation and commitment to launch product line with 9 products

  • Developed all documentation around project closures and knowledge base

  • Digital media, focusing on direct clicks, quality leads, and social trends. Benchmarked previous scopes and aligned strategies to focus on content and outreach efforts for Social Media (achieving 138% growth)

    Official website, including quality controls, managing contractors, and email campaigns with a 72% open rate and 78% click-through rate

International Federation of Red Cross and Red Crescent Societies (IFRC)

Digital Marketing Consultant

Sep 2014 - Apr 2016

Managed project, scope and resources to deliver a Digital Marketing strategy for advocacy and capacity building for a Health Department program called “Healthy Lifestyle Community (Comunidad Vida Saludable)”

Achievements:

  • Won a Google Research Award with a prize of CHF 50,000

  • Started project and action plan to launch campaign in 35 countries in Latin America and 13 in Europe

  • Program adoption rate increased to 89% of targeted national chapters

  • Onboarded a supporting network of 10,000+ volunteers

ELI SOLUTIONS

Owner

Dec 2013 - Jun 2017

Private consultancy firm providing marketing services such as planning and executing marketing projects, designing and implementing project methodologies for digital deliveries, and functioning as International Consultant for overseas clients.

Achievements:

  • Managed project to deliver Communications consultancy for Global Alliance for Vaccine Initiative (GAVI)

  • Led the GivingTuesday Panama chapter as Global Leader, responsible for scope and budgeting for all projects

  • Product owner for Digital Marketing consultancy delivered to the International Federation of Red Cross - Americas Regional Office

  • Managed projects and workshops on Social Media Management for 26 nonprofits

BIT CONSULTING

Technical Project Lead

Oct 2011 - Oct 2013

Wrote and deployed code for cash optimization software for several banking institutions. Led the technical team during project execution to updates risk documents and quality assessment sheets.

Achievements:

  • Planned and executed change control operations of a local banking institution with over 200 branches and 1600 ATMs

  • Led and executed cash software deployment and team training for an international bank with 35 branches and 120 ATMs

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Public Speaking